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ActionableAgile Analytics retrieves data from the systems you connect to via our wizards or via an upload of an external file. Once retrieved, the data is stored in the local browser using DOM localStorage in order to improve any future data retrievals. The end-user can at any time empty the localStorage through the ActionableAgile User Interface.
At no point is any customer-specific data retrieved and stored on any 55 Degrees servers (with the exception of subscriber data - see below).
We use Google Firebase for user authentication and authorization. We have access to the following for each account created at https://analytics.actionableagile.com in order to provide service to our users:
Identifier (Email AddressMethod of authorization: )
Authentication Provider (User/Password or Google Authentication () but no access to actual user passwords)
Created Date
Last logged in date
Unique User ID
We do not store any user additional data (personal information or any similar data) in the 55 Degrees database (with the exception of subscriber data - see below).
Please read the product documentation for further details.
Subscription data and data storage
All of subscription data (PII related to the account holder) is stored in our subscription system, Recurly. 55 Degrees does not have access to the full credit card data in Recurly but does have access to see some information such as name of cardholder, last 4 digits, expiration date and billing address.
We map the Firebase user ids to the subscription and store this mapping in our database.
Preferred Vendors
At this time, 55 Degrees utilizes 2 vendors to provide the functionality within ActionableAgile Analytics:
DigitalOcean (utilizing the Frankfurt and Amsterdam DataCenters)
Amazon AWS (S3 GlobalGoogle Firebase (Function-as-a-service and firestore services)
Recurly (subscription management)
Logging
We make use of sentry.io to collect any javascript errors in the browser. For more details about their security & legal statements - please see https://docs.sentry.io/product/security/
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A customer can cancel their subscription to ActionableAgile analytics and control their billing information. Canceling your subscription sets it to expire at the end of your current billing period. Your account stays open in Recurly, our subscription management system, to allow for easy future subscription purchasing and access to your billing documents.
We can close accounts upon request if all business is concluded with a customer. Even for closed accounts we maintain the minimum level of required information for tax and accounting purposes according to Swedish law.
Any data stored in the browsers localStorage (for performance reasons) will persist in the browser until the user enters into the ActionableAgile app at which point it may be expired due to timeliness OR the end-user may choose to manually clear the localStorage.
At any time the end-user may choose to use the browser controls to clear the localStorage outside of ActionableAgile’s user interface.
Please read the product documentation for further details.
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