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ActionableAgile Analytics retrieves data from the systems you connect to via our wizards or via an upload of an external file. Once retrieved, the data is stored in the local browser using DOM localStorage in order to improve any future data retrievals. The end-user can at any time empty the localStorage through the ActionableAgile User Interface.
At no point is any customer-specific data retrieved and stored on any 55 Degrees servers (with the exception of subscriber data - see below).
We use Google Firebase for user authentication and authorization. We have access to the following for each account created at https://analytics.actionableagile.com in order to provide service to our users:
Identifier (Email Address)
Authentication Provider (User/Password or Google Authentication) but no access to actual user passwords
Created Date
Last logged in date
Unique User ID
We do not store any user data (personal information or any similar data) in the 55 Degrees database (with the exception of subscriber data - see below).
Please read the product documentation for further details.
Subscription data and data storage
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A customer can cancel their subscription to ActionableAgile analytics and control their billing information. Canceling your subscription sets it to expire at the end of your current billing period. Your account stays open in Recurly, our subscription management system, to allow for easy future subscription purchasing and access to your billing documents.
We can close accounts upon request if all business is concluded with a customer. Even for closed accounts we maintain the minimum level of required information for tax and accounting purposes according to Swedish law.
Any data stored in the browsers localStorage (for performance reasons) will persist in the browser until the user enters into the ActionableAgile app at which point it may be expired due to timeliness OR the end-user may choose to manually clear the localStorage.
At any time the end-user may choose to use the browser controls to clear the localStorage outside of ActionableAgile’s user interface.
Please read the product documentation for further details.
Data portability
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The ActionableAgile Analytics app does not create any new data but rather analyses and visualizes it. Because of this there is no data stored on our services.
Please read the product documentation for further details.
Application and infrastructure security
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The 55 Degrees support team accesses app data only for purposes of application health monitoring, performing system updates, application maintenance, and/or upon customer request for support purposes.
Only authorized 55 Degrees employees to have access to customer subscription data and usage logs.
Customers are responsible for maintaining the security of their own login information.
Communication between the Cloud products and the 55 Degrees servers are done using web requests. All web requests are digitally signed, authenticated, and authorized.
55 Degrees' servers are only accessible through secure protocols (e.g. https and/or ssh).
Please read the product documentation for further details.
Security disclosure
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Security breaches or vulnerabilities with the proposed solution of the problem are published on our website.
Customers can report security breaches or vulnerabilities using support@55degrees.se e-mail address.
Please read the product documentation for further details.
Privacy
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