We have no self-service way to transfer a subscription. However we have the following recommendations:
It is best to cancel your subscription and have the new subscriber sign up for their own trial followed by a paid subscription.
Generally we don’t provide refunds and, when you cancel, you retain access until the end of your payment period. However, for a yearly subscription, this is one situation in which we consider providing a partial refund. To request a partial refund for this reason, please reach out to us and let us know which new subscriber is effectively taking over your subscription.
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If you have any questions about this process, please submit them to our help desk.
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