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If an issue revisits workflow states multiple times, that movement will be reflected in this data. So, you can see the backward movement as well as forward movement of issues through your workflow.
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How to access this report?
The Workflow Usage Patterns Report is only available at the project level. To access this report, click on "Workflow Usage Patterns" in the project navigation sidebar.
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How to use the report?
Often we set up a workflow with a particular process in mind. Though workflows can be configured to force you through that process, often we prefer to have a little flexibility. This report gives you the ability to have that flexibility yet still keep an eye on how the workflow is used. You will learn if certain statuses aren't used as expected or at all. Understanding how the actual workflow differs from the perceived workflow is key for retrospectives. Your board should always reflect reality and current process. If this isn't the case, you could be missing out on seeing opportunities for improvement.
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