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Atlassian doesn't make workflow usage data and timestamps easily accessible, so you can't create many of the reports you require to gain the insight you need. This raw workflow data report fills this gap. In addition to seeing this information in Jira, you can download this data and import it into your reporting tool of choice and create reports to meet your specific needs.

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How to access the reports?

  1. Go to any of your saved filters (or create a new one with the data you want to analyze)

  2. Click on the (blue star) logo :

3. The 4 reports are now available as different tabs

How to read the reports?

In each of the report documentation pages you’ll find information on what the chart should show and how to configure it.

Duration Report

For every issue in a filter, this report shows the total and/or average time it spent in each status.

Status Timestamp Report

For every issue in a filter, this report shows the timestamp for when it first entered and/or last entered each status.

Status Frequency Report

For every issue in a filter, this report shows the number of times an issue was in each status.

Assignee Report

This report gives you information about each issue’s assignee history

How to configure the reports?

You can now configure the 4 reports on the same configuration page:

  1. Change the settings for each reports

  2. You can change the date format

  3. You can add and/or remove any fields of your choosing

On each reports, you can then:

Apply filters:

Hover other the column and click on the (blue star) button to open the dialog and chose the filter you want to apply to a particular column

Reorder columns:

Drag and drop the column you want to move where you want it.

Change order of issues:

You can either see your issues in ascending (blue star) or descending (blue star) order

Export your data:

You can export the data as a csv, any changes such as fields, column order or issue order will be shown as configured in the export as well!