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After loading your data into Analytics, there is a section on the right sidebar titled "Workflow Stages" that lists all of the imported workflow stages. There, you can check and uncheck workflow stages to change which workflow stage counts as started and which workflow stage counts as finished. The first selected workflow stage is when Cycle Time begins and the last selected workflow stage is when Cycle Time ends. |
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If an item has been in a workflow stage only once, the date associated with that stage is the date the item entered that workflow stage. If an item has been in a workflow stage more than once, the date associated with that stage is the last date the item entered the workflow stage. |
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In short, not really. We recommend leaving the work item in the column where it is blocked and then adding a “Blocked” attribute or tag to the item. This allows you to measure total time blocked without disrupting your workflow. Additionally, the Flow Efficiency Chart uses this information and can tell you how much time items spend waiting versus actually being worked on. |
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