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Supplier

Purpose for the Processing or Storage

Which Data?

When?

Where?

Important Notes

Amazon AWS

DPA | Supplementary Addendum | UK Addendum

Hosting Logs (S3 Global, CloudFront)

  • IP address

When you use our Cloud applications

Global (Data stored in region of user)

We transfer information.

Relevant documents

Storage for configurations required for operation of applications or features.

  • Jira User Account IDs (a pseudonymized string created by Atlassian)

Depending on configurations required for providing functionality.

For example in ActionableAgile: We store Jira Account IDs for users who own and can access shared data sets.

EU (Stockholm)

Options for those eligible for data residency:

  • US (N. Virginia)

  • Australia (Sydney)

We transfer information.

Relevant documents

MixPanel

(HQ: USA)

DPA | Privacy Policy

Product Usage Analytics

  • Subscription ID

  • Email domain of billing contact

  • Events Triggered from the usage of the service (and Date/Time they occurred)

  • Information about the user’s computer, browser, and session length (but no information about which user triggered the event unless consent is explicitly provided)

  • Referrer URL/Domain

When you use our Cloud applications (not relevant for Server or Data Center Customers)

EU

We transfer information.

Relevant documents

Product Fruits

(HQ: Czech Republic)

DPA | Privacy Policy

In-App User Help and Messaging (General and Context-Specific)

Measuring usefulness of in-app user help and messaging.

  • Unique user ID

  • Analytics re interactions with the messages provided via the service.

  • Key user actions (to display contextual user messaging)

When you use our Cloud applications

EU

We transfer information.

Relevant documents

Sentry

(HQ: USA)

DPA | Privacy Policy

Error logging and handling

  • Organization’s subscription ID

  • Information about the user’s computer, browser

When you experience a javascript error while using one of our Cloud applications

USA

We transfer information.

Relevant documents

...

Supplier

Purpose for the Processing or Storage

Which Data?

When?

Where?

Important Notes

Amazon AWS

DPA | Supplementary Addendum | UK Addendum

Hosting Logs (S3 Global, CloudFront)

  • IP address

When you use our Cloud applications

Global (Data stored in region local to the user)

We transfer information.

Relevant documents

Authorization for OAuth connections to work management systems like Jira Cloud

  • OAuth Access Token (encrypted)

When you use an OAuth based wizard to connect to your work management system

EU (Frankfurt)

Authorization for our embedded Azure app. (processing data currently stored in Firestore Database)

  • Azure authenticated User ID

When you access ActionableAgile within your Azure DevOps Services instance we look for your ID in our Azure subscription files to see if you are listed as a user in a valid subscription.

EU (Frankfurt)

Google Cloud (Firebase)

DPA | Privacy Policy

Storage for configurations required for operation of applications or features.

  • User Account IDs (a pseudonymized string)

Depending on configurations required for providing functionality.

EU (Stockholm)

Google Cloud (Firebase)

DPA | Privacy Policy

Firestore Database

  • Azure authenticated User ID

This is anonymous for managed users in a subscription as we have no way to lookup the personal data associated with the Azure ID.

For the subscriber it is psuedonymized. We can connect this information to a subscriber email in Recurly.

When you access ActionableAgile within your Azure DevOps Services instance.

EU

We transfer information.

Relevant documents

Google Cloud (Firebase)

DPA | Privacy Policy

Firestore Database

Authentication (Firebase Authentication)

Authorisation (Firebase Functions)

  • Identifier (Email Address)

  • Authentication Provider Used

  • Created Date

  • Last logged-in date

  • Unique User ID

When you log into ActionableAgile Analytics (https://analytics.actionableagile.com)

EU

We transfer information.

Relevant Documents

MixPanel

(HQ: USA)

DPA | Privacy Policy

Product Usage Analytics

  • Subscription ID

  • Email domain of billing contact

  • Events Triggered from the usage of the service (and Date/Time they occurred)

  • Information about the user’s computer, browser, and session length (but no information about which user triggered the event unless consent is explicitly provided)

  • Referrer URL/Domain

When you use ActionableAgile Standalone or ActionableAgile for Azure DevOps Services

EU

We transfer information.

Relevant documents

Product Fruits

(HQ: Czech Republic)

DPA | Privacy Policy

In-App User Help and Messaging (General and Context-Specific)

Measuring usefulness of in-app user help and messaging.

  • Unique user ID

  • Analytics re interactions with the messages provided via the service.

  • Key user actions (to display contextual user messaging)

When you use our Cloud applications

EU

We transfer information.

Relevant documents

Recurly

(HQ: USA)

DPA | Privacy Policy

Subscription Management, including selected Transactional Emails

  • Email address(es)

  • Full Name

  • Organization Name & VAT number

  • Billing Address

  • Credit Card Information

  • Coupons applied

  • Account notes

  • Audit log of account management actions 

  • Audit log of system-generated emails sent to the customer

When you start, update, or cancel an evaluation or paid subscription for ActionableAgile Analytics (https://analytics.actionableagile.com ) or ActionableAgile for Azure DevOps.

USA

Technically, we don’t transfer your information. We use hosted account management pages and forms used in our app are hosted forms. So, you’re entering information directly into our subprocessor and we don’t handle the transfer.

Relevant Documents:

Sentry

(HQ: USA)

DPA | Privacy Policy

Error logging and handling

  • Organization’s subscription ID

  • IP address

When you experience a javascript error while using one of our Cloud applications

USA

We transfer information.

Relevant documents

...

Supplier

Purpose for the Processing or Storage

Which Data?

When?

Where?

Important Notes

Automation Consultants (UK)

Privacy Policy | Why trust us?

Share information about you and your participation in a workshop when they perform a workshop for us so they can:

  • Administrate your attendance in a workshop

  • Communicate with you as a participant before or during the workshop

  • Name

  • E-mail address

  • Information about which company you represent

  • Position in your company

  • Former workshops you have participated in

Following registration for a workshop.

UK

We send this information to the sub-processor via email.

Relevant documents:

Google Ireland

(Google Workspace, including Email)

DPA | Privacy Policy

Customer Email Communication

  • Email subjects,

  • Email bodies,

  • Email attachments,

  • Email senders,

  • Email message recipients

When you email us.

All data is stored at rest in Europe.

https://support.google.com/a/answer/9223653?amp;rd=1&product_name=UnuFlow&visit_id=638048137949688124-3524331817&rd=2&src=supportwidget0

Technically, we don’t transfer your information. Your emails go directly to this sub-processor.

Relevant documents

Microsoft (Teams, OneDrive)

DPA | Privacy Statement

Video Meetings and Recording storage

  • Name and Email address of those registered for, and attending, a meeting

  • Chat logs

  • Video recordings (only upon consent of attendees)

When you register for or attend, a meeting hosted on the service.

EU

Technically, we don’t transfer your information. You either enter information directly into this subprocessor or another subprocessor (Google Workspace) transfers the data to Teams.

Relevant documents

Mighty Networks

(HQ: USA)

DPA | Remove your data | Privacy Policy | EU/EEA/UK Privacy Notice | Cookie Policy

Community Platform Provider (SaaS)

  • Membership and Profile Information

  • Your Content

  • Communication

  • Automatically Collected Information about your visits to the Mighty Network are logged (date, time, browser, device type, operating system, and originating IP address).

When you use our community platform to interact with others in a space dedicated to the training or workshop you’re enrolled in.

USA

Technically, we don’t transfer your information. You interact directly with this subprocessor when using our community site.

55 Degrees has limited access to some of the automatically collected information in the form of analytics known as Mighty Insights.

Mighty Networks will display a cookie banner for their own purposes and links directly to their cookie policy.

Mural

(HQ: USA)

DPAPrivacy Policy

Collaboration / Digital Whiteboarding Platform (SaaS)

  • Contact information (including name, email)

    Status
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    titleoptional

  • Profile information (including employer, job title, location, team, role)

    Status
    colourYellow
    titleoptional

  • Device identifiers (including IP address)

  • User Generated Content

When you join a mural you can join anonymously or as a guest. If you join as a guest, which gives you additional privileges then you need to provide contact information.

When you use Mural, the subprocessor collects information noted in their privacy policy.

When you interact in a Mural, you control the content that you add to the workspace.

US

Technically, we don’t transfer your information. You enter information directly into this subprocessor.

Relevant documents

ProKanban.org

Training curriculum provider and certification body

  • Name

  • Email

  • Course taken

  • Date(s) of course taken

When we send a list of candidates that are available for a free certification exam.

USA

We transfer information.

Relevant documents

Quaderno

(HQ: Spain)

DPA | Privacy Policy | Security Policy

SaaS VAT/Tax Compliance Service

  • Personal identification data: full name, address, phone number, and email address.

  • Financial data: tax ID, VAT number, bank account number, invoices, and credit notes.

  • Device-specific data: IP address (to comply with EU VAT rules for e-services).

When you use a credit card to pay for training or workshop and are subject to VAT.

EU (Amsterdam)

via Digital Ocean’s data center

Technically, we don’t transfer your information. Our Credit Card payment processing platform subprocessor communicates directly with Quaderno to handle tax calculations.

Relevant documents

Stripe

(HQ: USA)

DPA | Privacy Policy

Credit card payment processing

  • Email address(es)

  • Full Name

  • Organization Name & VAT number

  • Billing Address

  • Credit Card Information

When you pay by credit card for any training or workshop, whether live or on-demand in the community.

USA

Do we technically transfer your data?

If purchased through community site: No. Mighty Networks handles this.

If you receive an invoice from us (not self-service): Yes.

Relevant documents

Zoom

(HQ: USA)

DPA | Privacy Statement

Video Meetings and Recording storage

  • Name and Email address of those registered for, and attending, a meeting

  • Chat logs

  • Video recordings (only upon consent of attendees)

When you register for or attend, a meeting hosted on the service.

USA (data at rest)

EU (data in transit)

Technically, we don’t transfer your information. You either enter information directly into this subprocessor or another subprocessor (Google Workspace, Mighty Networks) transfers the data to Zoom.

Relevant documents

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Expand
titleChange LogRecent Changes

October 23, 2024: Adding information about AWS Data Residency for Jira Cloud, Adding information about storage for features in Azure.

October 14, 2024: Adding Automation Consultants as a training partner who will deliver some of our customer workshops.

September 2, 2024: Adding startdeliver CSM tool which will replace planhat over the next few months. Removed all references to Google Firebase Functions in the US for Azure users.

July 19, 2024: Removed Scrum.org as a sub-processor, added additional data to Product Fruits sub-processor (marked NEW), noted the planned replacement of Google firebase functions in US with AWS in EU for Azure users starting September 1, removed references to standalone labs as that has been decommissioned..

April 15, 2024: Removed Calendly as a sub-processor, Added Product Fruits for our Cloud products.

October 10, 2023: Removed Pipedrive as a sub-processor.

June 30, 2023: Updated Data Storage and Processing region for our support portal supplier, Refined, as we migrated our data to EU now that that is an option.

June 8, 2023: Added information about Mighty Networks, Added WIX and Wordpress/Automattic, reordered suppliers in alphabetical order within each section.

May 15, 2023: Fixed links for AWS

March 29 - 31, 2023:

  1. Updated last column to include important notes.

  2. Added related 55 Degrees documents for each supplier (privacy policies, DPAs)

March 14, 2023:

  1. Adding information pertaining to the new OAuth connector to Jira Cloud in our ActionableAgile Standalone product.

  2. Adding information about how we’ll use AWS for configuration storage in upcoming features for Jira Cloud applications.

  3. Restructured the page by bringing subscription management rows up to the general table.

March 3, 2023: Added suppliers for our training and workshop business.

February 17, 2023: Added Planhat as a vendor. This vendor will end up replacing Pipedrive for customer success operations.

November 21 & 22, 2022:

  • Change to the format of tabular information in order to provide clarity in regards to who actually transfers data (if a transfer occurs) and when you are directly interacting with a sub-processor. This should add clarity as to why we rely on our sub-processor’s SCCs and addendums and do not require any in our DPA as of this time.

  • Updated Google Ireland (Google Workspace) to show that we are processing/storing data in EU.

  • Updated Google Cloud (Firebase) to show more granularly what we are using in the US and what is in the EU

    .