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This document is in addition to the 55 Degrees Privacy document and the Customer Agreements for Jira Cloud or OnPrem products (including the DPA) provided by 55 Degrees. It explains how ActionableAgile ActionableAgile™️ Analytics for Jira stores the data it captures. This document will be updated as new features are added to ActionableAgile for Jira.
Data storage terms and data storage location
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The app retrieves data from the customer Jira instance (for example yourinstance.atlassian.net) using the Atlassian provided rest API. Once retrieved, a subset data is stored in the local browser using DOM localStorage in order to improve any future data retrievals. The end-user can at any time empty the localStorage through the
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User Interface.
Configurations:
Jira Cloud: In addition to this, 55 Degrees, may in the future, maintain a database that contains basic information about the instances using our preferred vendors (see below). If this occurs - we’ll inform you of this through release notes and this page.
At no point is any customer-specific data retrieved and stored on any 55 Degrees servers.
We store user preferences on the current user’s user object in the Jira instanceUser configurations are stored in the user’s properties in Jira. For collaborative features such as shared data sets, we store configuration data in AWS. We only store minimal configuration information for creating queries and never any of your Jira issue data.
Jira Data Center: all configurations, user or collaborative, are stored within your Jira instance.
We DO NOT export and store your Jira issue data - EVER.
Please read the product documentation for further details.
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Hosting Vendors
Jira Cloud: At this time, 55 Degrees utilizes two vendors to host the functionality within ActionableAgile Analytics for Jira:
DigitalOcean (utilizing the Frankfurt and Amsterdam DataCenters)
Amazon AWS (S3 Global)
Jira Server/ Jira Data Center: All actions happen on your local instance and the user's browser.
Logging Vendors
Jira Cloud: We make use of sentry.io to collect any javascript errors in the browser. For more details about their security & legal statements - please see https://docs.sentry.io/product/security/
Jira Server/ Jira Data Center: At this time. , we do not collect any logs in an automated fashion and rely on the user to assist in any troubleshooting.
Product Analytics Vendors
Jira Cloud: We make use of http://mixpanel.com to gather anonymous, aggregate product usage analytics. If a user consents, we may gather user-specific product usage analytics. All the data collected is subject to the terms in https://www.55degrees.se/agreement-cloud-products. The information collected is related to the type, volume, and frequency of feature usage within the product. We use this information to understand better how ActionableAgile is used so that we can improve the product in future releases. If you have any questions or want more information about this, please reach out to us at support@55degrees.se.Jira Server/ our privacy policies.
Jira Data Center: At this time, we do not collect product usage analytics.
In-App Messaging Vendors
Jira Cloud: We utilize a vendor called Product Fruits (EU-based) to provide in-app messaging and help. The service gathers pseudonymized information to count unique monthly active users and interactions with the messaging provided via the service. If a user consents, we may gather additional information in order to create user segments that allow us to give more targeted messaging to the right users in the right place at the right time in order to help them achieve the most value out of the app. All the data collected is subject to our privacy policies.
Jira Data Center: At this time, we do not collect product usage analyticsall messaging done in OnPrem instances is hard coded into our app.
Account removal and data retention
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Jira Cloud: A customer can uninstall the ActionableAgile for Jira app from their Jira instance. Any data stored on the user object will continue to persist on the user entity in Jira Cloud’s database. Configuration data stored in AWS will be deleted according to our data retention policies.
Jira DataCenter and Jira Server: There is currently no database usagedata stored externally.
Any data stored in the browser's localStorage (for performance reasons) will persist in the browser until the user enters into the ActionableAgile app, at which point it may be expired due to timeliness OR the end-user may choose to clear the localStorage manually.
At any time, the end-user may choose to use the browser controls to clear the localStorage outside of ActionableAgile for Jira's the user interface.
Please read the product documentation for further details.
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The ActionableAgile for Jira app does not create any new data but rather analyses and visualizes it. Because of this, there is no data stored on our services. Configuration data may be stored and is possible to be migrated. Please contact us at support@55degrees.se for more details.
Please read the product documentation for further details.
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