Fixing Your OAuth Connection to ActionableAgile® Analytics

ActionableAgile® Analytics Standalone White Screen

Atlassian recently experienced (February 3rd 2026) an issue with their OAuth connection which has inadvertently caused users of ActionableAgile Analytics Standalone to experience a crash when trying to load their Jira Boards in our app as they authenticate via OAuth.

The following steps are how to fix this issue.

Fix the Issue

1. Open the app and confirm the issue user

   • Open ActionableAgile Analytics Standalone: https://analytics.actionableagile.com/#page=dashboard

   • Confirm you see a white screen when you try to pick a Jira Board via the Jira Cloud Board loader.

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2. Disconnect ActionableAgile Analytics from your Jira Instance Jira Admin

   • Go to Admin → Connected Apps.
     
     

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   • Find ActionableAgile Analytics and click View App Details → Uninstall.
     
     

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3. Reconnect and Re-Authenticate User

   • Navigate to ActionableAgile Analytics Standalone: https://analytics.actionableagile.com/#page=dashboard

   • Go to the Jira Cloud Board Loader and choose to authenticate the Jira instance you just disconnected from via OAuth.

   • Pick a Jira Cloud board from the drop-down list and load it into the app.

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If the Problem Continues

If you still see a white screen after reinstalling:

• Make sure you authenticated the correct site/environment.

• Try opening the app in a private/incognito browser window.

• Confirm that you accepted all requested permissions during sign‑in.

If the issue persists, please contact us via our Support Portal or at support @55degrees.se.