We have no self-service way to transfer a subscription. However we have the following recommendations:
It is best to cancel your subscription and have the new subscriber sign up for their own trial followed by a paid subscription.
Generally we don’t provide refunds and, when you cancel, you retain access until the end of your payment period. However, for a yearly subscription, this is one situation in which we consider providing a partial refund. To request a partial refund for this reason, please reach out to us and let us know which new subscriber is effectively taking over your subscription.
If you have a multi-user subscription, the new subscriber will be able to re-invite people with an invite code from the new subscription.
Users with Stakeholder access in Azure DevOps do not have permissions to view and edit Analytics views, for this reason they will not be able to use ActionableAgile.
If you have any questions about this process, please submit them to our help desk.