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Your Problem

The Potential Cause

Suggested Solutions

I can’t load ActionableAgile

Your network or browser are blocking access to the app.

  1. Check your browser extensions

    1. Turn off any ad blockers to see if this resolves your problem.

  2. Check your network

    1. Can you load the app outside of your network but not inside? Please work with your organization’s support team to allow access to https://analytics.actionableagile.com from your network.

You have ad blockers or other browser extensions blocking the app.

Turning off ad blockers or configure them to always allow our site to function.

I get errors when loading data in ActionableAgile

We need more information to troubleshoot

Please contact us and provide the following information, at minimum, to help with troubleshooting your data-loading issues:

  • copy and paste any javascript errors from your browser’s developer console. How do I find this?

  • generating and providing a HAR file generated when you load the page. How do I do this?

I am having performance issues , my data stops loading while loading Trello data

You may have a browser extension causing the performance issue.

Try deactivating your screen monitoring extensions such as Bird Eats Bug

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