Have someone else pay

In ActionableAgile, the person who initiates the subscription is the person who has the ability to manage users of that subscription (aka the User Manager). But, that’s not always the same person who needs to manage billing information!

If you have the ability, we suggest that you add the billing information for this party to your subscription to keep things simple. If you absolutely cannot do that, then follow the instructions below to change who manages your account/subscription without removing your ability to manage the users in the subscription.

Start a trial

Because we use Azure authentication, you must be in an Azure organization to start a trial. The person wants to manage the users should start a trial if they haven’t already done so.

This is a required step to move farther in the process.

Update the email address in the billing portal

Go to our billing portal, https://55degrees.recurly.com, and create an account that using the exact email address associated with your Azure user. This will ensure we find the right subscription!

Login with those new account credentials and change the email address to the person who will be managing the subscription and billing information.

Open

Open

Have the new billing contact log into the billing portal

The new billing contact goes to our billing portal, https://55degrees.recurly.com, and clicks on “Create an account”

Once the new billing user has logged into the account, they can add or change billing information.

If they do this by the end of the trial, the trial will convert automatically to a paid subscription. If not, once they add billing information, then follow the instructions to purchase a subscription from an expired trial.

This new billing contact will be the person who is now responsible for the subscription - except for managing users. That will still be tied to your Azure user ID.