Page Comparison

I can’t load ActionableAgile

Your network or browser are blocking access to the app.

1. Check your browser extensions

   1. Turn off any ad blockers to see if this resolves your problem.

2. Check your network

   1. Can you load the app outside of your network but not inside? Please work with your organization’s support team to allow access to https://analytics.actionableagile.com from your network.

Your network blocks access for ActionableAgile or you are using extensions such as ad blockers

1. Check your network

   1. Load https://actionableagile-for-azure.55degrees-apps.net/accesscheck.html . If you cannot load this page and get text returned, then your network is blocking access to ActionableAgile. Please work with your organizations support team to allow access to https://actionableagile-for-azure.55degrees-apps.net/ from your network.

2. Check your browser extensions

   1. Turn off any ad blockers to see if this resolves your problem.

I’m able to load ActionableAgile but whenever I import data it keeps reverting to Example data.

This is usually caused by either your browser or ad blocking software blocking 3rd party cookies and local storage usage. Please walk through the following troubleshooting steps:

1. Check your browser settings

   1. Make sure that your browser settings allow 3rd party cookies and local storage to be set or that you allow cookies and local storage to be set by https://actionableagile-for-azure.55degrees-apps.net/ . How do I do this?

2. Check your browser extensions

   1. Turn off any ad blockers to see if this resolves your problem.

I get errors when loading data in ActionableAgile

We need more information to troubleshoot

Please contact us and provide the following information, at minimum, to help with troubleshooting your data-loading issues:

• copy and paste any javascript errors from your browser’s developer console. How do I find this?

• generating and providing a HAR file generated when you load the page. How do I do this?

ActionableAgile cannot load your data and shows the following error message “Loading context…” or this error message:

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Users with Stakeholder access in Azure DevOps do not have permissions to view and edit Analytics views, for this reason they will not be able to use ActionableAgile.

Check with your Azure Administrator to change your access level to be granted access to ActionableAgile.

Name says “User Not Found” and Email is a long string

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The user manager can “recognize” only those who have access to the area you’re in when you pull up the user manager.

These users may be valid users in another organization or users in this organization that only have access to other areas of the Azure.

No workarounds to get all users to appear at the same time.

However, their name will appear when you go to manage users in an area they do have appropriate access to.

The user has access but as a stakeholder.

Provide basic access to users who will be using ActionableAgile. Stakeholders do not have access to the Azure analytics service.