Connecting to a Jira Server or Data Center instance

Owned by Daniel Wester
Last updated: Aug 10, 2022 by Julia Wester
1 min read

If you're connecting ActionableAgile Analytics to a Jira Server (or DataCenter) instance everything in applies, however there are a couple of differences.

 

Connection differences

Domain

While in Jira Cloud, this is your Atlassian.net based instance. For Jira Server and Data Center instances this is the base url of your Jira instance. This may include a path component. For example - if you access your Jira issues at https://myjira.mycompany.com/jira/browse/ISS-1 then the domain is myjira.mycompany.com/jira

Username

The username is the username that you use to log into the Jira instance. While in Jira Cloud this is an email address. Depending on your Jira instance this can be an email address OR a username.

API Token

Instead of using the Atlassian Cloud instance API Tokens, Jira Server instances have their own password.

 

Single Sign On

If your Jira instance has Single-Sign-On added onto it - this may change what the details of the above is. Depending on the implementation, Jira may be using a different set of passwords than the ones stored within Jira itself.

 

How are credentials used?

Once the the the above is provided, a base https:// url is formed from the Domain parameter and the Jira instance’s REST API (for example https://myjira.domain.com/rest/api/2/issue/ISS-1 ) is requested. The username and password (API Token) is sent using basic authentication. For more details please see https://developer.atlassian.com/server/jira/platform/basic-authentication/ .

The front end service submits the above information to a https service hosted by 55Degrees which in turn makes the request to the Jira instance.