Manage Users in a Subscription

Owned by Julia Wester
Last updated: Dec 21, 2021 by Margaux Fiche
3 min read

If you have purchased multiple subscriptions, you can control which users are assigned to those subscriptions directly in the app in the Manage users console.

You don’t have to consume a subscription to manage the users for a subscription. Read the “Remove Users” section below for more detail.

Navigate to the user management section of ActionableAgile by clicking on the “Profile” icon in the top right of the nav bar and choosing “Manage Users” from the dropdown.

I want to:

Detailed Information

Remove Users (including yourself)

The manage users console will show you a table listing all of the users in your subscription. In each row there is a “minus” icon. Click on that icon in the row of the user you want to remove.

Removing the user in this way doesn’t completely remove their data from our systems. It does remove them from your account so they don’t take up one of the users in your subscription.

You can remove yourself from your subscription using the above method. This allows you to continue managing the users for the subscription without consuming one of the user licenses.

Invite users

If you would like to add someone else to your subscription and you have an available subscription, you can share an invite code with them.

 

 

You can determine how many available subscriptions you have by the message at the top of the Manage Users console. It will tell you one of two messages:

  1. You have reached the maximum number of users for your subscription.

  2. You are using X of Y purchased subscriptions.

To invite users, copy the invite code found in the blue box underneath the user table.

 

If no invite code has been generated, click the circular arrow icon to generate a code.

When you send them the invite code, direct them to follow the steps outlined in .

Add yourself

If you have removed yourself from the subscription, you can add yourself back at any time as long as you have an available subscription. Just click on the text link “Add Yourself To The Subscription” at the bottom of the Manage Users console.

If you have any questions about this process, please submit them to our help desk.